Welcome to Go Localy. We value the privacy of our users and are committed to protecting your personal information. This policy describes how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

We collect information when you register, submit listings, add services, use contact forms, or otherwise interact with our site, including:

• Name, email address, phone number, postal address (if provided)
• Username, password and other account credentials
• Details of services you list (for users who are service-providers) such as service description, location, pricing, images
• Reviews, ratings, comments, or other content you submit on the platform
• Payment information (if applicable) or billing address, though note we may rely on third-party payment processors (in which case we do not retain all payment details)
• Other information you choose to provide (for example, profile pictures, business name, etc.)

1.2 Automatically Collected Information

When you visit or use the Website, we automatically collect certain information such as:

• Device information (type, operating system, browser type)
• IP address, geolocation (city, region) where available
• Usage details: pages visited, time spent, links clicked, search queries, referring/exit pages
• Cookies and tracking technologies (see Section 5 below)

1.3 Information from Third Parties

We may receive information about you from third-party services (for example analytics providers, advertising networks, partner platforms).

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, maintain, and improve our Website and services
• To create and manage your account; to enable you to list services or search for providers
• To verify your identity and credentials when you sign up as a service provider
• To facilitate communications between users (customers) and service providers
• To send you industry updates, promotional offers, newsletters (with your consent, as required)
• To analyze usage, trends, and performance of our Website, to fix bugs and enhance user experience
• To comply with legal obligations, address disputes, enforce our Terms of Use
• To protect our rights, property, or safety, or the rights, property, or safety of our users

3. Disclosure of Your Information

We may share your information in these cases:

• With Service Providers: We may share information with vendors who perform services on our behalf (hosting, analytics, marketing, payment processing).
• With Service Providers/Customers: If you list a service, your profile details (public portion) will be visible to potential customers; similarly when you search for a provider your use of the platform may cause profile information of providers to be shown to you.
• For Legal or Safety Reasons: We may disclose information to comply with legal obligations, respond to court orders, protect rights or safety of us or our users.
• Business Transfers: If we merge, sell or reorganize our business, your information may be transferred as part of that process.
• With Your Consent: We may share information when you give us explicit permission to do so.

4. Your Choices & Rights

Depending on your jurisdiction, you may have rights regarding your personal information:

• Access: You can request a copy of personal data we hold about you
• Correction: You can ask us to correct or update inaccurate or incomplete data
• Deletion: You may request deletion of your account or personal data (subject to legal or operational limits)
• Restriction or objection: You may object to certain processing where permitted
• Data portability: You may request a portable copy of your data
• Opt-out of marketing: You can opt out from receiving promotional communications by using the “unsubscribe” link or contacting us

To exercise any of these rights, please contact us at [contact@golocaly.online] (or the contact method listed below). We may ask you to verify your identity before fulfilling your request.

5. Cookies & Tracking Technologies

We use cookies, web beacons, tracking pixels and similar technologies to collect and store information. Cookies help us:

• Recognize your device and remember your preferences
• Improve site performance and analytics
• Serve relevant advertising (where applicable)

You can choose to disable cookies via your browser settings; however, doing so may affect the functionality of our Website.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it.

7. Data Security

We adopt appropriate technical and organisational measures to protect the information you provide against unauthorized access, alteration, disclosure or destruction. These include encryption, access controls, regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

If you are visiting the Website from outside [Pakistan / your country of incorporation], your personal information may be transferred to, stored and processed in other countries where our service providers or operations are located. By using the Website, you consent to such transfers.

9. Children’s Privacy

Our Website is not intended for use by children under the age of [13/16] (depending on jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us personal information without parental consent, please contact us and we will delete that information.

10. Third-Party Links & Services

Our Website may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page periodically for any changes. Your continued use of the Website after changes constitutes acceptance of the updated policy.

Thank you for using Go Localy.